Customer service

CUSTOMER SERVICE

ORDER PROCESSING

Please allow approximately 5 to10 days of delivery time for your items. While we strive to treat each order as quickly as possible, it is possible that past one week before the tournament, new orders will only be processed a week after the event.

RETURN POLICY

We want you to be fully satisfied with every item you purchase from our online store. If, for whatever reason, you are not satisfied with your purchase, we will accept returns within 10 days of purchase if the following conditions are met:

  • All items must be unworn or unused.
  • All Items must be in their original packaging.
  • You must include the original sales receipt or order number.

PLEASE NOTE: Our same great Return Policy applies to items purchased on Clearance.

We offer the following convenient options to return your items:

RETURN YOUR PURCHASE TO OUR STORE*

Return the item(s) to the store where our associates will be pleased to assist you.

Attica International
701 Avenue Larue
Québec (Québec) G1C 5L1

CANADA

*PLEASE NOTE :

  • Shipping fees are non-refundable.
  • For purchases made using PayPal, returns can only be processed online and refunds will be credited directly to your PayPal account. We will not be able to process PayPal returns in store.

RETURN YOUR PURCHASE BY COURIER**

Call or send us an email to request for a return authorization number. Once we have received the item(s), you will be reimbursed for the cost of the items purchased and the amount should appear on your credit card statement within 5 to 10 business days following this.

Telephone : (418) 524-3311
Email : info@attica-international.com

 

**PLEASE NOTE:
Orders placed in store cannot be returned by courier, but can be returned or exchanged at our store.

Shipping fees are non-refundable.